Privacy Policy
Effective Date: January 17, 2025
ZAPLORE.AI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our AI services, website, and related tools. By using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following personal information:
User inputs and conversations: prompts, messages, or content you provide to improve AI models and provide services.
Contact information: name, email address, phone number.
Payment information: billing details for subscriptions or payments.
2. How We Use Your Data
We use your personal data for the following purposes:
To provide AI-powered services and automations.
To improve and optimize our AI models.
To respond to customer support inquiries.
To communicate marketing messages, if you have not opted out.
To process payments and manage subscriptions.
3. AI-Specific Processing
AI Training: User inputs and conversations may be used to improve and fine-tune our AI models. This processing is automatic and not based on opt-in consent.
Third-Party AI Providers: We use OpenAI services to deliver AI functionality.
Automated Decision-Making: Certain automated processes may affect users, such as AI-generated recommendations or outputs.
4. Third-Party Services
We use trusted third-party providers to support our services, including:
AI and automation tools: OpenAI, Grok
CRM and communication: GoHighLevel, Twilio
Payment processors: PayPal, Stripe
These providers process your data only to the extent necessary to deliver their services and are contractually required to protect your information.
5. Data Retention
We retain your personal data as long as your account remains active. Once your account is deleted, your personal data is removed, except as required by law.
6. User Rights
You have the following rights:
Request deletion: You can request that your personal data be deleted.
Opt-out of marketing communications: You can opt out at any time by contacting us or using the unsubscribe link in marketing emails.
Please note that other rights, such as access, correction, or data portability, are not currently offered.
7. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
Encryption: Data is encrypted both in transit and at rest.
Other standard safeguards to prevent unauthorized access.
8. International Data Transfers
We do not transfer your personal data outside of Greece. All processing occurs within our jurisdiction.
9. Cookies and Analytics
Our website may use cookies and analytics tools to monitor website performance and improve user experience. These do not identify you personally unless you provide information directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top will indicate the latest revision. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
Email: [email protected]
ZAPLORE.AI – Committed to your privacy and the responsible use of AI.